Express Officials Apparel Returns/exchanges will not be accepted 30 days after purchase. Items being returned MUST be in new and re-sellable condition with the tags still attached. Express Officials Apparel will not accept items that have been used, worn or laundered. Compression undergarments cannot be returned or exchanged. TO EXPEDITE YOUR EXCHANGE, PLEASE CONSIDER ORDERING NEW ITEMS ONLINE AND SENDING BACK UNWANTED ITEMS FOR REFUND. Refunds will be issued to the original form of payment. They are usually issued the same day the return package is received. We'll send an email confirmation when the refund is processed.